Mission Statement

We, OPAL, define ourselves as an AutoID system integrator. We are an internationally leading company and focus on integrated concepts in the field of AutoID and SAP®. OPAL is a partner of leading manufacturers, offers products such as scanners, printers, mobile data capture devices and network products, develops innovative software solutions and service concepts for complex logistics systems.

• One-stop shopping, from advice to the label
• Internationally operative
• Automation of processes in combination with mobile solutions and automatic identification (barcode, RFID) in SAP®
• Integration of technologically leading software systems in SAP®, e.g. with SAP ITSMobile, Microsoft Dynamics (Navision), Infor and others
• Mobile computers and voice systems (pick – or check by voice)
• Supply Chain Management (SCM)

• Process consulting and programming for SAP® logistics modules as well as service and maintenance
• Mobile solutions with e.g. SAP ITSMobile, OMS (OPAL Mobile Solutions), Sybase unwired Platform and the integration thereof
• Label management: label printing from SAP®
• RFID solutions: direct connection to SAP® – and other ERP systems
• WLAN and WAN infrastructure solutions
• Mobile industrial computers, handhelds, scanners, printers, labels and ribbons.

Our company lives from the creativity, motivation, commitment and the social and expert skills of our employees. We offer challenging and attractive positions. In order to sustainably promote our people, we have created a working environment with opportunities and scope for development in which our employees can learn from one another, continuously improve their qualifications and develop their personality. Respect for the skills and autonomy of our employees is a fundament of our corporate culture and is maintained through our management codex. We manage cooperatively and results-oriented but at the same time it`s important that the integrity of the personality, health and safety of our employees are guaranteed at any time.

Quality is deeply rooted in our employees’ minds. In addition to speed and on-time delivery, a high standard of quality in particular is an indispensable requirement for the customer.

The term “Quality” is a challenge to all employees on a daily basis.

“Quality and on-time delivery characterise our consciousness”. Management supports the quality motivation of the employees with measures such as clearly defined quality goals, visualisation of quality results, employee training and reinforcing individual responsibility for quality via self-testing.

 

• Quality is our corporate goal: The quality of our products and services is a critical success factor of our business.
• Quality satisfies customer requirements: We measure the quality of our products and services in terms of our customers’ requirements. The goal is a long-term, partner-like cooperation with our customers.
• Quality strengthens profitability: Our goal is to prevent errors rather than detect them, as every error costs money.
• Quality requires cooperation: The quality of our products and services is inseparably linked to the quality of our internal and external cooperation.
• Quality calls for organisation: Our organisation complies with the basic requirements of quality management in all areas of our work.
• Quality and environmental protection are a permanent obligation: We are continuously developing our organisation, our work processes, our products, and services. Because every solution can be improved.
• Quality recognizes the influencing factors. Internal and external influencing factors will be recognized and will be overcome pertinently by the enterprise. Each risk will be a chance for the future as well!

Right from the start, we are an efficient and competent partner to our customers and suppliers, and can prove the trust placed in us. We are there for our customers and the customer is at the centre of all our company activities. We collaborate with our customers and suppliers on a partnership basis. We learn from them and thus improve ourselves continuously.

The result is satisfied customers who have unconditional and sustained confidence in the fulfilment of our performance commitment and who appreciate a personalized form of customer value. Sustainable customer relationships, which we maintain intensively, develop on this base.

We claim a leading role in all areas in which we operate, be it locally or internationally.

We are committed to respecting and observing the legal regulations and ethical values of our society. We implement the principle of sustainability in all its manifestations: economical, ecological and social. We keep a sustainability report for this.

We are committed to the responsible sourcing of 3TG throughout our global supply chain and to compliance with the Conflict Mineral Rules.

Management recognises their duty to secure the future of the enterprise through systematic risk and chance management, to plan, implement, monitor and improve continuously.

Our Code of Conduct defines the core principles and values that guide our daily actions – learn more here.