New Android OS maintenance contracts
With the advent of end-user operating systems, such as Android in the professional environment, the frequency and importance of updates of the operating system are increasing. They are no longer always provided by the manufacturers for free. In order to prevent that necessary updates will lead to an incalculable cost in the future, we strongly recommend the conclusion of maintenance contracts.
Since manufacturers have not been selling replacement parts for several years already and as repair flat rates are nearly as pricey as new equipment, the comparatively inexpensive standard maintenance contracts are always to be favored. But there are still customers who want to take the risk of costly and time-consuming repairs. Especially for those customers, some manufacturers are now beginning to offer maintenance contracts exclusively for operating systems. This means that after the conclusion of such a contract, updates of the the operating system are delivered free of charge. This is the only way to ensure smooth operations of the system in the long term.
But be beware: we expressly warn you not to use “automatic updates”. This flag can be activated on most mobile devices and seems reasonable at first BUT as developers of applications do not get a pre-release versions of new operating systems, smooth operations of those applications on updated versions of the OS are not guaranteed. Therefore, always ask the manufacturer of an application for which OS version and device configuration their APP was released. In case of doubt, please contact our support team – we will be pleased to assist you.
Upon request, we also test your application for your desired combination of hardware components and operating systems. Even if this additional security step seems expensive, it is inevitable. This is the only way to avoid the risk of seeing your employees suddenly having to deal with business-critical system failures. Furthermore, you save yourself a lot of headaches as downgrading a once updated operating system is always costly and in some cases even impossible.